Best WordPress Hosting In Australia?
10 Reasons Why WPX Hosting Is The Best WP Host In Australia:
#10: The CEO & Co-Founder Is An Australian Dude
Established in 2013 by co-founder Terry Kyle and Georgi Petrov, WPX Hosting set out to disrupt the horribly slow service, terrible support and endless unnecessary upsells of the Web hosting industry.
Even today, pretty outrageous upsells are still everywhere like this for $200 a year PER WEBSITE for malware removal on SiteGround via their affiliate link to GoDaddy-owned Sucuri (it’s free for ALL sites hosted on WPX):
Plus, WPX AVERAGES around 30 seconds response time on Live Chat, and that’s with a WordPress expert who can usually resolve problems immediately.
Today Terry lives in Sofia, Bulgaria with his Bulgarian wife, 3 dogs and 5 cats (7 of 8 were homeless when adopted).
Apart from having built arguably the world’s fastest WordPress hosting service with rock-solid customer support (more on that below), Terry has also created WPX’s own charity foundation, Every Dog Matters (EU) to help thousands of homeless and shelter dogs in Eastern Europe, where WPX is headquartered, like one of WPX’s competitors, SiteGround.
In short, Terry is bringing the ‘can-do’ Australian ethos to Web hosting AND dog welfare here.
#9: WPX Hosting Has A High-Speed CDN End Point In Sydney (Origin Servers In Sydney Coming Soon)
At WPX, we’re fairly OCD about speed and we found the existing CDN options like Stackpath (formerly MaxCDN, we used them in the past) way too inflexible for serious speed optimisation in WordPress so we built our own custom CDN, called the WPX Cloud.
Our own high-performance CDN is how we were able to crush every other company on speed across the world, including Australia, in Matthew Woodward’s 7-company shootout against Liquid Web, Kinsta, SiteGround, WP Engine, Hostgator and Amazon here.
and here was the Sydney result in Matt’s test using GTMetrix:
Basically no other company, regardless of how big it is or well known as a brand, couldn’t get near WPX’s speed in Australia, even against much more expensive hosting services.
That’s because almost all content (images and text on your websites) on WPX would be loading from our Sydney CDN end point for Australian visitors – be they from anywhere in New South Wales, Victoria, Queensland, South Australia, Western Australia, Northern Territory or Tasmania – to your website/s (we also have end points AROUND Australia in Auckland, Singapore and Johannesburg).
So if you want Australian visitors to your website to enjoy a SUPERFAST experience when they come, WPX delivers – even if your website is hosted in Chicago or London with WPX, Australians will be getting your website content from Sydney, not Chicago or London.
And if your audience is international, these are the current WPX CDN end points (website content loads from the closest point in our CDN to each individual visitor):
- New Jersey, USA
- Chicago, USA
- Dallas, USA
- Seattle, USA
- Los Angeles, USA
- Atlanta, USA
- Kansas City, USA
- Silicon Valley, USA
- Miami, USA
- Toronto, Canada
- Amsterdam, Netherlands
- London, UK
- Manchester, UK
- Frankfurt, Germany
- Moscow, Russia
- Sydney, Australia
- Auckland, New Zealand
- Paris, France
- Tokyo, Japan
- Hong Kong, China
- Pune, India
- Johannesburg, South Africa
- Sofia, Bulgaria
- Sao Paulo, Brazil
PLUS, WPX will be adding new, high speed origin servers in Sydney soon for Australian WordPress users.
#8: WPX Hosting Is Rated As The #1 Most Trusted Web Host On Trustpilot.com Out Of 200 Companies
Trustpilot.com is arguably the biggest customer review website in the world and lists roughly 200 Web hosting companies.
For more than the past year, WPX Hosting has been rated as the #1 most trusted hosting company out of those 200, including the world’s largest hosting companies.
Simply because of the quality of customer support at WPX e.g.
#7 WPX Hosting Is Rated As The #1 Most Popular Managed Host On G2 Crowd
Another large customer review site is G2 Crowd and as you can see above, or by clicking on the image and going to that page on G2 Crowd, WPX Hosting is currently the #1 Managed Hosting Provider.
Again, that’s down to the quality of WPX customer support and – at least according to G2 Crowd – the best WP hosting option for Australians.
#6 ReviewSignal.com's Kevin Ohashi Awarded WPX Hosting 'Top Tier' Status Across All Entered Categories In His Independent 2019 Tests
Every year, Kevin Ohahsi, found of ReviewSignal.com runs a series of independent WordPress hosting performance tests, checking on many different factors including loading speed around the wheel.
Instead of declaring one winner, Kevin awarded ‘Top Tier’ status to the best performers in each pricing category.
In 2019, WPX Hosting entered the under $25 category (WPX’s Business Plan – 5 websites for $24.99 monthly), $25-$50 category (WPX’s Professional Plan offers 15 website slots for $49.99 monthly) and the $51-$100 category (WPX’s Elite plan has 35 website slots for $99 monthly).
WP hosting services that performed well but not at Top Tier level were awarded an ‘Honorable Mention’.
In the under $25 category, here was the result:
and Kevin Ohashi commented on WPX that:
and in the $25-$50 category?
where Kevin wrote:
Finally, there was the $51-$100 category:
where Kevin summarized WPX’s performance as:
BUT the picture isn’t complete here because in terms of VALUE for money, WPX clobbered much more expensive services e.g.
#5 Matthew Woodward Declared WPX Hosting The Winner By Miles In His Last WP Hosting Shootout (inc. FASTEST In Australia)
As discussed above on this page, influential blogger Matthew Woodward ran a 7-way test on WordPress hosts, including Australian loading speed, and concluded that:
#4 Unlimited FREE SSL Security Certificates At WPX
SSL certificates are something that Google pretty much insists on now, especially if visitors to your site need to fill in any personal information.
SSLs used to be expensive and as complicated as hell to install but you can now install UNLIMITED free SSL certificates from Let’s Encrypt (co-sponsored by Google) with a few clicks e.g.
#3 Unlimited FREE Site Migrations/Transfers
Moving websites from one host to another can be a huge hassle.
At WPX, we totally get that and it’s why we offer unlimited free site migrations from other hosts to WPX.
If you have a 5 website plan at WPX, we will move up to 5 websites for free, 15 websites on a Professional plan and 35 websites on our Elite plan.
There is no time limit on site migrations and we usually complete these within 24 hours.
We can migrate websites to a new domain name – e.g. from johnsmith.com to johnsblog.com – but this is paid service and costs $98 excluding VAT (it involves a lot of database editing work).
#2 ZERO Upsells - Unlike Every Other Host Out There
WPX Hosting has exactly ZERO upsells, most of which at other hosting companies are either [a] completely unnecessary, and/or [b] should be included in your hosting charge.
SiteGround expect you to pay – via their affiliate link – $200 a year PER WEBSITE to Sucuri to remove malware.
At WPX, there is no charge for that and we perform that across all WPX servers daily for all WPX customers.
Let’s look at another typical example of the ‘upsell shuffle’:
So if you’re fed up with endless upsells, there is a better way.
The WPX way.
#1 If Your Site Ever Goes Offline, We Fix It For You, FAST & FREE
The WPX Hosting ‘Fixed For You’ guarantee means that, when you run into a technical issue affecting the normal operation of your site, our Support Team will fix the issue for you, fast and free.
With technical problems like your site being offline or not functioning normally, most hosting companies will only send a link to an article on some difficult technical issue and expect their customers to:
1) read that technical article,
2) see how that relates to their specific website problem and,
3) fix the problem on their site themselves.
This broken, old-school approach is very frustrating, time consuming, and a totally backwards way of ‘supporting’ customers, in our view.
It’s like having your car break down and your mechanic expects you to read the engine manual and fix the issue yourself:
It’s crazy but it’s how most hosting companies operate.
Instead, with WPX Hosting, as soon as you see a technical issue that has knocked your site offline or seriously affected its performance, all you need to do is:
1) approach our Support Team on Live Chat, who respond in roughly 30 seconds (read about that here!),
2) they’ll check and briefly explain the problem, then,
3) they’ll fix the problem ASAP for free and get you back up and running normally without having to read difficult, technical articles – we can still send you an article if you want of course!
That’s our ‘Fixed For You (FFY) Guarantee’.
You can read more on the WPX Fixed For You (FFY) Guarantee here including what it does NOT cover.
In fact, in Matt Woodward’s recent 7-way shootout including WPX Hosting, most of the companies completely failed – or were unwilling – to undertake the required task, which WPX easily fixed:
Conclusions - Let's Recap How Much VALUE You Get With WPX:
- WPX crushed all other competitors on page loading speed in Sydney, thanks to its free custom CDN, according to Matthew Woodward
- ‘Top Tier’ winning speed and load handling performance, as proven by Kevin Ohashi’s independent 2019 testing above, in addition to Matthew Woodward’s testing
- #1 rated Web hosting company in the world on Trustpilot.com
- #1 rated Managed Hosting Provider in the world on G2 Crowd
- Unlimited free site migrations/transfers to WPX from any other hosting company, usually completed within 24 hours
- Superfast custom free Content Delivery Network with 25 global end points including Sydney and Auckland
- High-speed new origin hosting servers will be added in Sydney during August 2019
- 32-second average response time on Live Chat
- ‘Fixed For You Free & Fast’ Guarantee if your site goes offline
- Free daily malware removal from all WPX servers and customer accounts
- Unlimited free SSL certificates
- Free email (many newer WP hosts don’t offer that)
- A high-quality host committed to helping homeless/shelter dogs & cats
- Clearly-defined Managed WordPress Hosting responsibilities